DACO’s number one core value is “Absolute Complete Customer Satisfaction”. We provide this from the time your order is placed, to delivery and beyond as you use our wide range of products including plastic containers & plastic pallets, pallet racking & steel shelving, air curtains & industrial doors, steel mezzanines & modular offices, dock & lifting equipment and packaging equipment & supplies which includes stretch wrap, stretch wrappers and dunnage air bags..
Our Territory Managers have a combined wealth of knowledge serving DACO customers with over 175 years of experience among them. This group of managers is supported by a dedicated staff of inside sales personnel that have undertaken intensive, hands-on training providing each with complete product knowledge and their use.
When you contact DACO with a problem that needs to be resolved, or you order products or services, you have the confidence that your needs will be taken care of to your satisfaction.
An inside sales shepherd will contact you with information regarding the progress of your order letting you know when it will be delivered and will include freight pro numbers for shipment tracking.
Management and owners, Kevin Katona and Steve Duffield, are available to DACO customers at all times. You will often find Kevin driving a forklift, unloading a truck or Steve in the field helping with measurements at a job site or fielding questions about product use. Interest in every facet of DACO’s involvement with a customer is spear-headed by their strong joint-management insuring the continuing growth of DACO.
Superior products and service, strong ethics and “Absolute Complete Customer Satisfaction” is what is given when you contact DACO!